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Frequently Asked Questions
Our jewelry is crafted primarily from surgical-grade stainless steel, known for its durability, resistance to tarnishing, and hypoallergenic properties. This ensures both quality and comfort in every piece.
To keep your Voug jewelry looking its best, clean it with a soft cloth and avoid exposure to harsh chemicals. For detailed care instructions, please visit our Jewelry Care page.
We offer a 30-day return policy on all our products. If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund. For more details, please visit our Returns & Exchanges page.
Yes, all Voug products come with a 1-year warranty covering manufacturing defects. This does not cover wear and tear from normal use or accidental damage. For more information, please see our Warranty Policy.
Shipping times vary based on your location. Typically, orders are delivered within 3-8 days via DHL. For more information on shipping, please visit our Shipping Information page.
Currently, we do not offer engraving services. However, our minimalistic designs offer a sleek and elegant look as they are.
Yes, Voug ships internationally. Please note that shipping times and charges may vary for international orders. For more details, check our Shipping Information page.
We have a sizing guide available on our website to help you find the perfect fit for our bracelets and rings. Check out our Size Guide for detailed instructions.
Yes! We welcome new customers with special offers from time to time. Sign up for our newsletter to stay updated on the latest promotions and exclusive deals.
We’re here to help! You can reach us through our Contact Us page, or send us an email at hello@voug.com. Our customer service team will be happy to assist you.
Quality Meets Integrity
Superior quality and honest pricing
Experience the Voug difference: premium quality meets honest pricing. It's not just jewelry, it's a symbol of your success.
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